Conditions of Use

Motalia Ltd appreciates your business, and will endeavour to satisfactorily for-fill your order.
The terms and conditions below explain how we process our orders and how we handle returns, exchanges, and refunds.
Use of this site, including the placing of any order at Motalia Ltd, indicates your acceptance of the terms and conditions listed below. Please read the following policies, terms and conditions before submitting an order.
Motalia Ltd reserves the right to make changes to this site and these terms and conditions at any time without notice.

CREDIT CARDS.

Motalia Ltd accepts all major credit cards, and there is no surcharge. Please be sure to provide the exact billing address and telephone number as recorded with your credit card issuing bank. Incorrect information may cause a delay in the processing of your order. We need the main number across the front, the expiry date, issue number if there is one and the last 3 digits from the back. Debit cards that do not contain an issue number will need to supply the start date. Please supply a day time telephone number so that we may contact you to sort any problems.

All orders are charged to the credit card you indicate at the time of your purchase. Although 95% of all orders are shipped within 24-48 hours, any out of stock item which will become available in a reasonable period of time will also be charged and forwarded to you at no extra cost. As we carry over 4000 products there is always a possibility that an item you requested is not in stock. If you do not want to be charged for backordered items please indicate that in the comment box during checkout. In this case we will only charge for in stock items and you will have to reorder items not included at a later date. Unfortunately we will not be able to ship backordered items if you do not agree to the full payment of your order at the time of placement.

We do not store credit card details nor do we share customer details with any 3rd parties

PAY PAL.

You may pay by pay pal, our pay pal account is ralph@motalia.com.

ORDER CANCELLATION

Any order submitted through this web site, if in stock, will be processed immedi ately and cannot be cancelled. If the item is not in stock the order may be cancelled within seven days from the date of purchase at the request of the client b y calling 08707664152. (outside the UK use 00441953878106)

ORDER ACCEPTANCE POLICY.

Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Motalia Ltd offers products that may originate overseas. As a result, item availability, shipping schedule, and prices are subject to change at any time, without notice. Motalia Ltd reserves the right to limit quantities, and to decline the acceptance of any order for any reason. Motalia Ltd reserves the right at any time, without prior notice to you, to supply less than the quantity ordered of any item and forward the balance of the order to you as soon as possible, or to supply a refund of the balance if requested.

RETURN POLICY.

All returns are subject to approval after contacting the Motalia Ltd Customer Service department at 08707664152. RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR APPROVAL BY OUR CUSTOMER SERVICE DEPARTMENT.

Return Address :-

Motalia Ltd, Long Stratton Road, Forncett End, Nr Norwich, Norfolk, England, NR161 1HT.

Shipping costs are not refundable except for defective items or items sent in error. Defective items will be replaced free of charge. Defective returns that are found to be non-defective are subject to a 15% handling fee. DO NOT DISCARD ANY PACKAGING OR INVOICES UNTIL YOU ARE COMPLETELY SATISFIED WITH THE PRODUCTS SHIPPED. Defective merchandise will be replaced at our discretion. We will gladly answer pre-sale questions on any product. All non-defective, unopened returns are subject to a 15% re-stocking fee. All returns are subject to the following: Shipping, insurance, and handling charges are not refundable. It is recommended that returns are shipped insured, as Motalia Ltd assumes no liability for loss or damage to returned shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid and within 7 days of purchase. Ignition systems are non returnable if the package has been opened.

All products must be in "as-new" condition.

SHIPPING POLICY.

Shipping charges are calculated based on the total weight of all items in your order. The shipping cost charged at the time of purchase on this site represents an estimate using standard Air Mail or First Class postage. The actual postage may differ from that shown at the checkout.

Note: Our distribution centre does not process or ship orders on weekends and/or holidays.

SALES TAX.

Motalia Ltd only charges 17.5% sales tax on shipments within the EU. You, the customer, are responsible for any and all unpaid sales taxes and import duty that may apply in your country.

COPYRIGHT.

All material on this site is copyright of Motalia Ltd.

DISCLAIMER

Motalia Ltd makes no representations or warranties, either express or implied, of any sort with respect to the Motalia.com web sites, materials, information, or content. You, the purchaser, agree that Motalia Ltd, its directors, officers, employees and/or representatives, shall not be liable for damages arising from the operation, content, or use of the Motalia.com site or the products sold therein. You agree that this limitation of liability is comprehensive and applies to all damages of any sort, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. This does not effect your statutory right.

COMPATIBILITY.

We make no representations, guarantees or warranties of any kind, either expressed or implied, and assume no liability for any financial loss or damage caused by a product purchased from us. The sole and exclusive maximum liability to Motalia Ltd arising from any products sold on this site shall be the price of the product ordered, if found liable. In no event shall Motalia Ltd, its directors, officers, employees and/or representatives be liable for special, indirect, consequential, or punitive damages relating to the compatibility of products sold. It is the customer responsibility to ensure that the products bought are suitable for the use intended.
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